Marvin Montgomery's Sales Tip of the Week

Sales Tip of the Week – Sales is a Profession Too!.pdf

Marvin Montgomery's Sales Tip of the Week

Sales Tip of the Week – Selling Value Not Price.pdf

Steamist New Sizing guidlines

Steamist New Sizing Guide August 2010.pdf

Sietto – Defective Glue

Sietto recently became aware that their glue manufacturer provided them some defective glue from January through March or this year.  As a result, some of the bases on the knobs and pulls might come dislodged.  If you have a customer calling stating that this has happened please inform them of the problem, Sietto is going to want to get back all hardware they have  whether they have come apart or not.  We will need to call Drew Kates at Sietto and return all items to be repaired and re-inforce the ones that have not come apart yet.     

Vanity Flair Sales Tips

Vanity Flair Cabinetry – Things_to_consider.pdf

Ultra Cleaning Instructions If Bacteria Builds Up

The following information is not found in Ultra’s Instruction/Cleaning Guide:

Fill tub up 4″ above air jets.  Add 4 cups bleach.  Let set for 4 hours.  Turn air jets on for 10 second then off for 10 seconds.  Repeat this process @ 15 times.  Rinse tub, fill and repeat.

   

Thermasol User Guide

Thermasol_User_Guide.pdf

Instant Hot Comparison – Waterstone vs. ISE

Attached is a comparison of ISE vs. Waterstone instant hots. The obvious benefit is the GP.  There are some other selling points outlined as well. Happy Selling!

 

 

Instant Hot Memo.pdf

Potential issue with Bemis/Toto seats not fitting correctly on Viper Toilets

The information provided below is from Dan Bors with Curnayn sales.

Out of two thousand units we have sold we have only received a dozen complaints. I know this does not make the problem go away. I know since the bumper on these particular seats is small we have had the same issue on some of our competitors toilets as well. I believe it is more of a Bemis issue than Gerber issue.

 
I would like to recommend that we suggest the following seats to be sold in conjunction with Viper Toilets.
 
Wood Seats
 
600E2: This is a molded wood seat with lift-off and slow-close feature. Same as 200SLOW.
 
1600E2: This is a molded wood elongated seat with lift-off and slow-close feature. Same as 1200SLOW.
 
 
Plastic Seats
 
9160NISL: This is a plastic round front seat with a nickel hinge with slow-close feature.
 
9160CHSL: This is a plastic round front seat with a chrome hinge with slow-close feature.
 
19160NISL: This is a elong. seat with nickel hinge and slow-close feature.
 
19160CHSL: This is a elong. seat with chrome hinge and slow-close feature.
 
I do not want to discourage the sale of Viper toilets but just want to make everyone aware of this issue. I believe we will have no customer complaints if we guide the customer towards the seats recommended.