Sietto recently became aware that their glue manufacturer provided them some defective glue from January through March or this year. As a result, some of the bases on the knobs and pulls might come dislodged. If you have a customer calling stating that this has happened please inform them of the problem, Sietto is going to want to get back all hardware they have whether they have come apart or not. We will need to call Drew Kates at Sietto and return all items to be repaired and re-inforce the ones that have not come apart yet.
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