Please see the attached file for a comparison of Noritz vs Rinnai.
NEW: Maax B3 Bases Offering now Expanded!


U-line Clearance Product
Please see attached current U-line Clearance List. Reach out if you have any questions.
AMI Lead Time Update
Good Morning!I hope this email finds you and your family safe and well.
We have had several inquiries about our current lead time; and while we cannot give specific dates, we wanted to let you know how we are operating during this time.
- Current and new orders are a MINIMUM of 8 weeks out from date of order
- We are still not doing any installations
- We will continue to measure on a “per job” basis – if our salesmen or measurer feel comfortable going out.
Due to COVID-19, we still have 1/3 of the staff we normally operate with. We are working as hard and quickly as we can to complete orders, but we hope our valued customers understand these unprecedented times we are in.If you need to cancel an order, please let us know. We completely understand you needing to meet deadlines as well.
As always, we appreciate your business!
Kelsey Bantum
Update -Hansgrohe Special Promo for Healthcare, First Responders, Active Military
Attached are the official flyers for Hansgrohe’s Special Promo for Healthcare Workers, First Responders and Active Military members that was sent to you last week.
-The first flyer – Healthcare Promotion _ Showroom – shows the details for the promotion (this is not to go out to your customer base)
-The second flyer – Healthcare Promotion_Consumer – is for distributing to your customers or for social media
Hansgrohe will begin promoting this promotion on their website and social media middle of this week.
Key things to remember- orders have to be drop shipped (in your immediate area not nationwide) and the orders have to be on a separate PO with the special terms #202033
Orders can be sent to Hansgrohe at orders@hansgrohe-usa.com.
TOTO Good/Better/Best product breakdown
I wanted to share this piece of literature that was sent to us by Kim, out TOTO Regional Manager. It shows very simple GOOD/BETTER/BEST breakdown on our most competitive toilets.
Please let me know if you have any questions.
Thanks again for all your support during these crazy times!
“Can’t” Is Just “Can” That Lost Its Faith

Sales Tip #487 From The Sales Doctor
“Can’t” Is Just “Can” That Lost Its Faith
Unfortunately, a lot of people have a tendency of focusing on what can’t be done instead of what can be done, especially when it comes to closing sales.
I’ve heard a lot of excuses lately. I can’t because of the economy, I can’t because they won’t return my call, I can’t because of competition, I can’t because of the pricing, I can’t because they need to think about it.
Several years ago, I did two keynotes for companies that were kicking off their sales seasons. The first president’s opening remarks focused on what can’t be done and was happy if the company sales stayed flat. The other president focused on what can be accomplished, and reinforced that the company is positioned to win.
The second company ended up the year 19% ahead while the first company ended up in the red.
Stop focusing on what you can’t do and begin focusing on what you can.
Can’t is just CAN that lost its Faith!











