Robern Lead Time Report – September 13, 2021

Robern Customer Delight Team

  • We are currently between a 72-96 business hour response time in all email boxes. We are experiencing increased volumes and will be back on track in September. You will experience delays versus our normal response time. Please do not email again to follow-up.
CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine CabinetsUplift Tech – Electric, Electric+ Shipping nowEnd of September
Medicine Cabinets & MirrorsMain Line – Bryn Mawr – Brushed Black  4th week in September4th week in September
Medicine Cabinets & MirrorsMain Line – Rosemont – Brushed Black  4th week in September1st week in October
MirrorsVitality – 48” W x 36” H Mirror (Flip) – Inset LitYM4836RIFPD3PMiddle of SeptemberEnd of September
MirrorsModular Mirror – 40” H End of SeptemberEnd of September

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

Blanco Extended Lead Times

Here is an updated critical SKU list from Blanco for orders as of 9/13/2021. As mentioned previously, Blanco expects lead times to remain the same if not get worse over the next 60 days. They do feel that the addition to the Toronto plant and the new molds (still in progress) and along with Germany shifting more production to USA model sinks that we can start to see improvements in November. Sorry to deliver more extended lead times but I do believe this information can help your sales force save time.

Miele Appliance Availability

I think there’s a current perception that appliances are all extremely backordered so I wanted to send out an email with some Miele product that is regularly available now and within the next 60 days.  This availability coupled with our consumer promo should help move some product for customers with an immediate need.

Convection Ovens

ModelDescriptionETA
H6180BP30″ DirectSelect – ContourNow
H6580BP30″ SensorTronic – Contour2-Nov
H6780-2BP30″ M Touch – Contour2-Nov
H6780-2BP230″ M Touch Double – Contour8-Nov
H6280BP30″ DirectSelect – PureLineNow
H6680BP30″ SensorTronic – PureLine14-Oct
H6880-2BP30″ M Touch – PureLine2-Nov
H6880-2BP230″ M Touch Double – PureLine12-Oct

Combi-Steam Ovens

ModelDescriptionETA
DGC6500-124″ SensorTronic – Contour4-Nov
DGC6700-124″ M Touch – Contour2-Nov
DGC676024″ XXL M Touch – Contour1-Oct
DGC6600-124″ SensorTronic – PureLine15-Nov
DGC6800-124″ M Touch – PureLine12-Oct
DGC686024″ XXL M Touch – PureLine1-Oct

Ranges

ModelDescriptionETA
HR1622-2i30″ Induction12-Oct
HR1124G30″ All GasNow
HR1134G36″ All Gas – Six Burner19-Oct
HR1136G36″ All Gas – Griddle21-Oct
HR1924-2DF30″ Dual Fuel28-Oct
HR1934-2DF36″ Dual Fuel – Six Burner15-Nov
HR1936-2DF36″ Dual Fuel – Griddle15-Nov
HR1954-2DF48″ Dual Fuel – Eight Burner2-Nov
HR1956-2DF48″ Dual Fuel – Griddle26-Oct

Cooling

ModelDescriptionETA
KF2982SF36″ French Door – SS10-Nov
KF2902Vi36″ Bottom Mount – PRNow
K2902Vi36″ Fridge – PR10-Nov
K2802Vi30″ Fridge – PRNow
F2912Vi36″ Freezer – PR10-Nov
F2812Vi30″ Freezer – PRNow
F2412Vi18″ Freezer – PRNow
KSK2002Merge KitNow

Please reach out if you have any questions or want availability on anything specific.  There is far more product that is currently available but I just wanted to outline the most popular items.

Toto Lead Times 9/13/21

Jason Price File 9/1/2021

IMPORTANT**** Please make sure this is distributed to sales team.

ONE TWO FREE SUBSTITUTIONS

End: 12/31/2021

 PROGRAM DESCRIPTION

To address Thermador product gaps for ADA projects and Make-Up Air applications, the following Bosch brand models are pre-approved as substitutions.


 24” (only) ADA Dishwashers SGE53B52UC** 
 SGE53B55UC** 
 SGE53B56UC** 
 SGE53X52UC* 
 SGE53X55UC* 
 SGE53X56UC* 

SGE53B52UC**

SGE68X55UC* 
 SGE78B55UC** 
 SGV68U53UC* 
 SGV78B53UC** 
 SGX68U55UC* 
 SGX78B55UC** 

* Phasing Out Q2, 2021

** Phasing in Q2, 2021

Ventilation For Make-Up Air applications & 300 cfm ventilation Requirements DUH30152UC
DUH36152UC
HCP30E51UC
HCP30E52UC
HCP34E51UCHCP34E52UC
HCP36E51UC
HCP36E52UC
HUI50351UC
HUI56551UC

FRANKE Granite – Good info!

We continually receive news that one of our main competitors is back ordered on most of their top selling granite sinks till late December/January.  

FRANKE has granite sink stock and containers coming in weekly. Our stock levels are good!

Take-aways regarding Franke Granite Sink program:

  • Stock Levels are good.
  • Franke has Matte Black Granite in-stock (Blanco’s Coal Black not available until January)
  • Franke is the only granite sink manufacturer that includes Sanitize – see benefits of Sanitize below.
  • New Maris family of sinks, listed below, are in stock ready to ship. Offered in drop-ins, undermount super single and a 12” deep utility.
  • Orders over $1500 ships free of charge. Under $1500 is $25 flat shipping rate, except fireclay sinks. Two fireclay sinks ship for $150.
  • Franke has a nice spiff program.
  • Franke is not sold in big box retail stores, Franke has gotten out of this business. Focusing on wholesale and showrooms customers only.
  • Franke has a strong internet policy. It is Unilateral Price Program which protects your margins.

Blanco Critical Item List

Not great news but want to be sure you are aware of these Blanco products that are on very extended lead times. Blanco wanted to share this list so that you can be aware and not be surprised.

We had a virtual meeting last week with Blanco and they are doing things to improve delivery. They have been working on an addition at the Toronto plant and adding more molds to increase production. They have also added more production ion Germany dedicated to the USA. The unfortunate part is they feel we won’t see this improvement until probably November as it takes time to make these changes and get the product here but they do feel it will get better. We just need to get through the next 60 days.

September Fairmont Updates-Phase out inventory and New Product Bundle

Please find in the attachments:

1.  Updated Fairmont Phase Out Inventory list – no special discount-just an inventory list

2.  Updated Fairmont Sale List- items listed on this sheet are mostly clearance items that are at a special net pricing.

3.  New Product Bundle, Fairmont  packaged together a vanity, top, sink and mirror (when available) at one low net price. There are no substitutions and stock is limited.  Please see the flyer for all the details. 

These inventory lists change daily.  Always good to check stock before ordering.

Keuco Partner News

Designed specifically for the North American market, the Royal Modular 2.0 is the most versatile mirror cabinet in KEUCO’s program.  With an individual choice of 17 different widths from 20” to 83”, two heights (28” and 36”) and two depths (4” and 6”), surface mounted or recessed versions, its intelligent LED lighting concept, highly sophisticated and proprietary technology, adaptable storage space, and clever features, it offers ultimate flexibility in design, functionality, and installation.
 
Lights are seamlessly adjustable in brightness and light color, ranging from bright daylight-white to a dimmed warm-white. While the main controls are located inside the cabinet, a small on/off switch is located on the outside for easy access.  The interior features dark gray smoked glass shelves, a rear white glass wall, and pivoting double-sided mirrored doors, featuring back polished hinges with adjustable soft-close technology.  Optional USB chargers, sockets, as well as a removable cosmetic mirror and magnetic strip are available as practical add-ons.