Random Acts of Kindness

Updates from Marvin Montgomery
Sales Tip #641 From The Sales Doctor
Random Acts of Kindness
I’m sure you have heard about random acts of kindness, but have you ever considered applying this practice to your customers?
 
A random act of kindness is a non-premeditated, inconsistent action designed to offer kindness toward someone. I refer to it as something that you did for someone that they didn’t expect, and it made them feel good.
 
It’s a wonderful way to reaffirm the customer relationship and promote Repeat Business, Referrals, Requests, and Great Reviews.

Robern Lead Time Report – May 4, 2023

Robern Customer Delight Team

  • We are currently at a 48-business hour response time.

Please see attached for an update on Craft Series inventory.

CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine CabinetsCraft Series – Rounded Corner – 24” W x 44” H – Aged Brass and Polished Stainless Steel; Rounded Corner – 20” W x 34” H – Aged Brass and Polished Stainless SteelCC2444D4RC87SC, CC2444D4RC87TU, CC2444D4RC84SC, CC2444D4RC84TU, CC2034D4RC87SC, CC2034D4RC87TU, CC2034D4RC84SC, CC2034D4RC84TULast week of MayLast week of May
Medicine CabinetsPortray – 24” W x 30” H – Polished Mirror, and Main Line Middle of MayMiddle of May
Medicine CabinetsR Series – 16” W x 26” H and 20” W x 26” H – Beveled MirrorRC1626D4FB1, RC2026D4FB1Third week of MayThird week of May
Medicine CabinetsMurray Hill – 20” W x 40” H – Arch – Polished Stainless SteelD2C2040D4MA84SP, D2C2040D4MA84TPThird week of MayFourth week of May
Medicine CabinetsM Series Reserve – 16” W x 36” H – Beveled Third week of MayThird week of May
MirrorsModular Mirror – 16” W x 36” H – Beveled Third week of MayThird week of May
MirrorsVitality Mirror – Rectangle Column – 24” W x 40” HYM2440RCFPD3End of MayEnd of May
MirrorsVitality Mirrors – 36” W x 40” H (specific versions – see model #s), 30” W x 30” H (specific version – see model #)YM3640RPFPD3YM3640RPFPD3YM3640RPFPD3YM3640RPFPD3YM3030RPFPD3Third week of MayEnd of May
MirrorsCraft Series – Rounded Corner – 20” W x 34” H – Matte BlackCM2034RC83End of MayEnd of May
MirrorsCraft Series – Round Corner Metal in Aged Brass – 20” W x 34” H; Thin Frame Metal in Aged Brass or Brushed Pewter – 20” W x 30” H, Thin Frame Metal in Aged Brass – 24” W x 40” HCM2034RC87, CM2030TF87, CM2440TF87, CM2030TF69Up to a 20-week delay. Similar versions available now with a 2-week lead time.TBD
AccessoryWall Mount Magnification Mirror – Lighted, Chrome5M0008WLUT76Early SeptemberEarly September

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.

Miele Update: Promo Roundup

MARKETING SITES:

DOMESTIC APPLIANCES:

DOMESTIC APPLIANCE A&C:

  • Promotions | Miele (mieleusa.com)
  • 20% Off DishClean and IntenseClean Set Promo | Sell-In Now – 07/02/2023 | Sell-Through Now – 07/07/2023
  • Buy 5 UltraPhase, Get the 6th Free Promo | Sell-In 05/15/2023 – 07/02/2023 | Sell-Through 05/24/2023 – 07/07/2023
  • 20% Off UltraTabs 120 Pack Promo | Sell-In 05/29/2023 – 07/02/2023 | Sell-Through 06/05/2023 – 07/07/2023

FLOORCARE:

FLOORCARE A&C:

  • Promotions | Miele (mieleusa.com)
  • 20% Off HEPA-Filters Promo | Sell-In Now – 05/28/2023 | Sell-Through 05/08/2023 – 05/31/2023
  • 20% Off AirClean Allergy XL Pack | Sell-In 05/29/2023 – 06/25/2023 | Sell-Through 06/05/2023 – 07/02/2023

Zurn New High Performance Water Closet Carrier

Zurn Launches New
EZCarry® High Performance Water Closet
No-Hub Horizontal Back-to-Back
Siphon Jet One-Piece Carrier

The EZCarry High Performance Water Closet System offers customers a revolutionary design that out-performs traditional water closet carriers.

The EZCarry system has advanced features and benefits that allow the engineer to specify with confidence, gives the contractor a quick and easy install, and proven performance for building owners with standard or low-flow systems. Zurn offers industry-leading line carry across the largest breadth of water closet carriers on the market.

Propel waste up to three times farther, reducing the possibility of low-flow system clog for overall plumbing system protection

Protect facilities from excessive loading with standard system design for loading up to 500 lb.

Install faster with one-piece faceplate, eliminating adjustment of individual feet

Reduce maintenance emergencies with carriers designed to optimize waste line carry

Maintain a sanitary environment with wall-mounted fixture

Test the system and cut the coupling to length from the front with Zurn’s patent-pending EZ-SET™ coupling option

If you have any questions, please contact any of your local BWA South Team members.

Colonial Bronze Introduces Graphite Finishes

Satin Graphite…  Finish #: GRA
Matte Satin Graphite…  Finish #: MGRA
Order Today…Every Product…Ship in 4 Weeks
Price in Tier #3

Zurn/Wilkins Discontinuations

Fairmont – New Promotions!!

With a new month, Fairmont has some new promotions. For the rest of the second quarter – Now – June 30th,  Fairmont offers the attached two promotions!

1) “60” Double Bowl Bonanza” – A low net price on several of our 60” Double Vanities. Net Price Includes Vanity and corresponding top/sinks. 

2) “Riverview Farmhouse” – Same as the previous promotion, but at an even LOWER net price. 

Also in the attachments is the updated Fairmont Sale Sheet featuring recently discontinued items at a deep discounted net cost.

Miele Inventory Report 5/1/23

Attached you will find our current/inbound inventory report, updated daily on our Miele Dealer Portal.

A FEW THINGS TO NOTE:

  • Inventory levels shown are as of this morning’s start of business.
  • Unless the unit is physically in stock, we cannot guarantee ETA’s provided by the dealer portal.
  • Availability will change and fluctuate as a result of orders and stock movements throughout the day.
  • The inventory available is determined by the warehouse that serves your location:
    • OH & KY pull from our NJ warehouse.
    • IN accounts pull from our IL warehouse.
    • Orders can only be fulfilled out of your designated warehouse location.
  • The report that I am attaching has been slightly edited to show the most relevant information.
  • Incoming units shown are available as of this morning—more accurate ETA’s will be shown when reviewing an order before submitting.
    • If there is no date provided, we are 11+ weeks out due to demand exceeding capacity and U.S. ports currently behind by 4-6 weeks.

California Faucets K55 La Spezia

We are proud to officially launch our newest kitchen faucet, the La Spezia Collection (K55 Series) contemporary faucet, featuring a striking cantilevered handle.  Like the rest of our award-winning kitchen collection, La Spezia is available in all of our 25+ artisan finishes.  Italian Design meets California Craftsmanship!

Please follow this link to our website where you can see this beautiful faucet and check out its full suite of coordinating accessories:

https://www.calfaucets.com/kitchen/series/la-spezia

When You Can Laugh At It, You Can Live With It

Updates from Marvin Montgomery
Sales Tip #640 From The Sales Doctor
When You Can Laugh At It,
You Can Live With It

Have you begun to take life too seriously?

If the answer is yes, you’re probably stressed.

Scientific studies reveal that people who laugh live longer. 

Humor is a stress dissolver. 

It’s a shock absorber for the potholes of life.

Someone once asked President Abraham Lincoln how he handled the tensions of the Civil War.

He said, “If it hadn’t been for laughter, I would not have made it.” 

When you learn to laugh at your problems, you’ll never run out of things to laugh at.