In observance of the upcoming Thanksgiving Holiday, the Waterworks Support Center and Distribution Center will be closed on the following days next week: Thursday, November 27th & Friday, November 28th.
In addition, please note the following:
- The Distribution Center will be closing on Wednesday, 11/26 at 2:00PM ET
- The Support Center will be closing on Wednesday, 11/26 at 3:00PM ET
- Service Queues will be closed at 3:00PM ET
- Please reach out to your Regional Team through the group emails with questions
Distribution Center shipping cutoff times are as follows:
- The cutoff for expedited shipments, including service levels 2-day and overnight, will be at 12:00P ET on Tuesday, November 25th
- Expedited requests need Regional approval BEFORE the PO is submitted
The company will resume regular business hours Monday, December 1st. If you need assistance during the break, please text Melinda Ness (970.309.8499).
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