Hansgrohe Thanksgiving Schedule

Dear Valued Partner,

With Thanksgiving just around the corner, we’re excited for the season ahead and want to make sure you have all the details you need for next week.

Holiday Hours: Please note the following updates to our schedule:

• Wednesday, November 26
  Service Center phones closed
  Limited shipping available until 12pm
  
• Thursday, November 27
  Hansgrohe Closed
  
• Friday, November 28
  Hansgrohe Closed
  
  

Customer Service Update: A few quick reminders to help keep everything moving smoothly.

• Our Customer Experience and Product Service teams are experiencing longer response times due to increased volume of product maintenance and potential warranty issues.

• To help speed things up, please include all required information at the start of your warranty request: homeowner name, address, model number, date of purchase, and a brief description of the issue. Please refer to the warranty form for full explanation.

• The Fillable Warranty Form (available to download using the link below) includes all details needed to submit a complete request. 

• Our teams are working overtime to stay on track and aim to be fully caught up by the end of 2025.

We hope you enjoy a relaxing, delicious, and joyful Thanksgiving. Thank you for your continued partnership.