Happy August AMI Customers! As always, we want to start by thanking all of you for your continued support and understanding as we are working to improve efficiencies and internal procedures.
We have entered a new era with the recent and ongoing pandemic, as many of you know. With many outside factors out of our control, we are focusing our efforts on what we can control and make the necessary adjustments to improve our products and productivity.
Effective immediately, AMI will no longer be offering installation services for cultured marble. At this time, it is important that AMI focuses on the main task at hand, manufacturing custom cultured marble product for you and your customers quickly and accurately. If you have active quotes or orders established with AMI, we will finish out the project as planned. But, effective immediately, we will not be accepting any new measure requests or installation requests. AMI will continue to install solid surface and laminate products.
Our on-staff installers will be available at no charge to our customers for showroom display installations. At that time, you are welcome to invite contractors to your showroom to get hands on, in person training. If specific training is desired for your contractors, AMI would be willing to discuss one-on-one jobsite training for a cost.
In discussion of these changes, AMI’s current installer, Mike Horning, has decided to take his talents to the next level and start his own business. We are excited for Mike and encourage you to call upon him for measurements and installation requests as he has worked for AMI for many years and is very knowledgeable with installing our product. Mike is currently working on setting up his company and contact information will be shared with you soon.
Friendly Reminder:
*AMI is requiring all orders be submitted on AMI’s order forms – available on our website
*Please use the following emails to send Quote Requests: quotes@amitops.com Orders: orders@amitops.com
*AMI’s showroom is by appointment only
If there are any questions, please feel free to give our office a call at 330-453-8437
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