Last week, we reported that Chrome and painted Infinity (4400/4500), Classic (3400/3500) and Deluxe (6150/7150) sliders are back to their regular lead times. We need to clarify that while the material has been received, we are currently working through the backlog of orders created due to this material outage. The ship date on your original order confirmation is still accurate and reflects when we plan to make and ship your door. We realize the inconvenience this delay has caused and are working quickly to fill all orders.
As material is received, we will be stepping down lead times incrementally so that older orders entered with longer lead times will be completed before newer orders. Please refer to your order confirmation for the expected ship date. The Infinity, Classic & Deluxe bypass doors in Brushed Nickel, Brushed Bronze and Brushed Gold are still delayed due to material outages.
We sincerely apologize for these delays and appreciate your patience as we work to return to normal lead times for all models as quickly as possible.
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