Basco: Temporary Lead Time Adjustment – LTL Deliveries

Due to continued Supply Chain challenges, we regret to inform you that lead-times for shower enclosures that ship via LTL have been changed from five (5) days to ten (10) days, effective immediately. All current and future order acknowledgements will reflect this change. 

The lead-time for products shipping on the Basco Fleet or through small package (UPS) remains unchanged at this time. 

It is our hope that this information can assist you in properly communicating delivery times with your customers. Offering the best lead times in the industry has been a point of pride for Basco for many years, and we are working diligently to ensure a return to a five day lead-time as quickly as possible. 

Delayed Launch of the New Rotolo Lux

In order to provide the best customer experience, we must delay the highly anticipated March launch of the new Rotolo Lux. Being affected by Supply Chain challenges noted above, we are not currently able to accurately determine when the Rotolo Lux will be available. As soon as we have a confirmed date, we will let you know. 

We appreciate your flexibility and understanding as we work together through these unprecedented times. 

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