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Robern Holiday Hours & Lead Times

Dec 17, 2020 by Leave a Comment

As a reminder below is the Holiday Schedule for Robern.

Customer Service

December 24 and 25-Closed

December 28 through 30-9:00 am to 3:00 pm EST

December 31 through January 3-Closed

Shipping

December 18-Last Day for Quick Ship

December 24 through January 3-Closed

January 4-Resume Business as Normal

With  shipping closed from 12/24 through January 3rd  orders being placed now will have extended  lead times.

Robern Customer Delight Team

  • We are currently at a 48 business hour response time for all email boxes.

Cartesian, Profiles, Cartesian Freestanding, Profiles Freestanding, Curated Cartesian – 30” W Tip-Out (or a configuration including a 30” W Tip-Out Drawer)

  • We have shipped out all open orders for the 30” W Tip-Out drawers (single drawer or part of a larger configuration).

Vitality Mirror – YM4836RGFPD3P

  • We have shipped out all open orders for the YM4836RGFPD3P.

Profiles – Medicine Cabinet – Polished Nickel – 30” H

  • We have shipped out all open orders for the 30” H Profiles Medicine Cabinets in Polished Nickel.

R3 Series – 16” W x 26” H

  • New orders for the R3 Series 16” W x 26” H might be delayed up to two additional weeks beyond the normal 2 week lead time.

M Series Arch Medicine Cabinet – 24” W x 30” H

  • We are currently unable to produce the M Series Arch Medicine Cabinets – 24” W x 30” H. We expect to be able to ship all open orders by December 18th.

Main Line Medicine Cabinets and Mirrors – Brushed Nickel, Satin Nickel, Brushed Bronze, Brushed Black

  • We are currently unable to produce the Main Line Medicine Cabinets and Mirrors in the Brushed Nickel, Satin Nickel, Brushed Bronze, and Brushed Black finishes. We expect to be able to ship all open orders by December 23rd.

AiO Medicine Cabinets

  • Due to increased demand, we are experiencing approximately a 1 week delay on AiO Medicine Cabinets. We expect to be back to our normal 2 week lead time by mid-December.

Vitality Medicine Cabinets

  • Due to increased demand, we are experiencing approximately a 1 week delay on Vitality Medicine Cabinets. We expect to be back to our normal 2 week lead time by mid-December.

Freestanding Cartesian, Profiles, and Legs

  • We are currently unable to produce the 30” legs. We expect to be able to ship all open orders by mid-December.

Vanities, Full Length M Series (Mirror and Decorative Glass + Side Kits), Engineered Stone Tops, Glass Sinks, LAV1UM-101 Sink, Vitality Mirror 48” x 36” (Flip)

  • We are experiencing approximately a 1 week delay.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are currently at a 5 week lead time.

Essentials finishes are currently at a 3 week lead time.

All other cabinets, wall mirrors, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

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