During the temporary closure we have made efforts to thoroughly clean and disinfect our facilities in preparation for restarting operations. Per CDC recommendations we are implementing numerous guidelines to keep our employees safe including:
Social distancing actions
Staggered shifts
Frequent disinfection of common areas
Restricted vendor/contractor access
Rearranged workspaces to increase distancing
In late April, we began the process of gradually reopening our facilities with limited staff. We are currently shipping product from inventory and will gradually ramp up production over the next several weeks. We anticipate that it could be months before we become fully operational so we appreciate your understanding during this time of great uncertainty.
Our top priority is to ship orders that were received prior to the March 20th shutdown. Our next focus will be processing and shipping orders received between March 20th and May 3rd. We are anticipating that these orders will likely ship 4 to 8 weeks past the due date stated on the original order depending on the type of products ordered.
Effective on all orders received on or after May 4th, we are temporarily updating lead times as follows:
Newport Brass ReadyShip – 3 weeks
Newport Brass Non-Readyship – 12 weeks
Newport Brass Valves – 1 week
Ginger – 2 weeks
As we continue to ramp up production and return to normal operations we will make our best effort to process and ship all orders in a timely manner. We apologize for the disruption and appreciate your understanding.
Regards,
David Emmons
Director of Marketing
949-417-5207 ext 3842
demmons@brasstech.com
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