
Sales Tip #619 From The Sales Doctor
“You Can Have Everything in Life You Want if You Just Help Enough Other People
Get What They Want.”
– Zig ZiglarThis quote speaks for itself. Well said, Zig.

Below is information regarding Hansgrohe closures and non-shipping days from Thanksgiving through New Year’s. We hope everyone has a safe and happy holiday season. Please let us know if you have any questions.
***Please note- To ensure sales are booked in 2022 for either rebate or tier pricing purposes we strongly recommend all orders be sent in by 12/21. With that said, we are going to continue to ship through 12/28. ***
Thanksgiving:
Customer Service and Technical Support hours 9am-5pm EST – 11/21-11/23
*Due to limited staff in shipping, cut off for expedited shipping is 12pm EST- 11/23
*Closed 11/24-11/25
Christmas Holiday:
*Due to limited staff in shipping, cut off for expedited shipping is 12pm EST- 12/22
*Closed 12/23-12/26
Customer Service and Technical Service phones closed – 12/27-12/30 *Limited staff in these areas will be working on administrative tasks only.
New Year’s Holiday:
*Closed 1/2
Please find in the attachment the most updated “Fairmont Sale” Sheet- Items listed on this sheet are mostly clearance and phase out items priced at a reduced net cost. Some items are 90% off list.
(with such low prices there will be a $150 freight charge on all PO’s. /cannot be combined with any other order)
Also attached is a Promo for a 36” Oakhurst Bundle. This will include the vanity, top/sink (a mirror can be added for an additional charge) for a low net price!
Runs now until November 30th –or until supplies last, whichever one comes first
($150 freight charge/cannot be combined with any other order)
Please see both flyers for all the details.
First come first served. Please check stock before ordering.
The Waterworks Distribution Center will be closing at 1:00PM ET, Wednesday, November 16th.
The cutoff time for overnight and expedited delivery will be at 10:00AM ET, Wednesday, November 16th.
The Waterworks Distribution Center will resume normal business hours on Thursday, November 17th.
Please reach out to your Regional contacts with any issues that may require escalation.

VIew Warranty Service Form
BainUltra
fax (800) 382-8587
attn:Kathy Burns
Fiberglass & Acrylic Repairs
Ohio Porcelain
ph (800) 332-8827
fax (330) 336-3700
In-Sink-Erator
Complete Appliance
ph (440) 449-5886
Kohler
ph (800) 4-KOHLER
State Technical
ph (800) 365-0577
State Repair
B & B Gas Service
ph (216) 932-6666
Whirlpools (except BainUltra)
Ohio Spa & Parts
ph (330) 468-0909
fax (330) 468-1163
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