Toto – Good Better Best Guide
Robern Training Site
Here is a Robern training site: Has quick 5 minute trainings on specific collections. PL Portray and Uplift would be good ones to do.
Hansgrohe Stock Update 8/31
Below is a link to Hightail where various stock reports for Hansgrohe, AXOR, and ESS are uploaded.
Click HERE for the latest stock reports.
PLEASE NOTE: Some items may have an ETA date marked with TBD. These will be updated as soon as possible.
Reminder:
This report is a point-in-time capture of stock and will change from the time it is sent.
Additionally, some items that show as available may not be able to ship to certain areas due to regional restrictions. Please check local plumbing codes to verify compliance requirements.
Customer Service is available 9:00-6:00 EST, Monday-Friday to provide status and lead time information on product. Email to customerservice@hansgrohe.com or call 800-334-0455, Option 1.
Trevarrow Factory Seconds
Attached is the most current factory seconds list. Factory seconds are 25% off price book. All factory seconds have passed testing.
*Please be advised FACTORY SECONDS are 25% off of the most recent Dealer Price Book, have a one year warranty, are sold cosmetically as-is, and may take 4-8 weeks to ship. If the unit is installed by a Facotry Certified Installer, there would be an additional 1 year warranty. No sealed system warranty.
Classic units (CLs) are deemed Factory Second due to a slight, non-repairable cosmetic defect (typically an interior dent/scratch on a non-replaceable component or feature).
All Factory Seconds have to pass testing to validate functionality of the system.
Orders are first come, first served.
If you would like to place an order, please provide Trevarrow Inc. Customer Service a PO# and Model# and you will be informed if the order is placed.
Update on New ISE Disposers
Agencies were given incorrect information on the new Next Gen disposers from ISE during launch. Non-corded units will come with the EZ Connect Hardwire Kit (79857-ISE) and corded units will come with the EZ Connect Cord ONLY. We were originally told that corded units come with both the cord and the hardwire kit. Please share this information with your organization.
Please let me know if you have any questions. Again, we are sorry for any inconvenience this may have caused.
Inexpensive Workstation Solution for Stainless Sinks
Franke has put together the attached workstation kit. You now have a High Quality workstation that you can sell for less and still make a nice margin.
Check out AMI’s Newest Available Designs
Design Details Matter
Our New Mega Hex shower drain is the latest product sure to make a huge impact on your shower floor designs




Chrome- $607
Brushed Nickel- $667
Matte Black- $757
Brushed Gold- $757
Available Immediately
All components needed to complete your shower floor design are included and ready for installation now!


Barclay Freight
Robern Lead Time Report 8/23/23
- We are currently between a 168-192 business hour response time.
Please see attached for an update on Craft Series inventory.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time | |||||
| Medicine Cabinets | Profiles – 30” H – Polished Nickel | End of August | Early September | ||||||
| Medicine Cabinets | M Series Reserve – 24” W x 36” H and 24” W x 48” H – Flat, Polished | Third week of August | Third week of August | ||||||
| Mirrors | Craft Series – Round Corner Metal in Aged Brass – 20” W x 34” H; Thin Frame Metal in Aged Brass or Brushed Pewter – 20” W x 30” H, Thin Frame Metal in Aged Brass – 24” W x 40” H | CM2034RC87, CM2030TF87, CM2440TF87, CM2030TF69 | Up to a 20-week delay. Similar versions available now with a 2-week lead time. | TBD | |||||
| Mirrors | Sculpt Slim – 25” W – Matte Gold | End of September | End of September | ||||||
| Mirrors | Modular – 24” W x 36” H – Flat, Polished | Third week of August | Third week of August | ||||||
| Mirrors, Lights | Profiles – 40” H – Matte Black | End of September | End of September | ||||||
| Vanities | Islamorada – 36” W – Nori and Aged Brass | CVSM3622187 | End of November | End of November | |||||
| Accessory | Wall Mount and Freestanding Magnification Mirrors – Lighted, Chrome | 5M0008WLUT76, 5M0008FLUT76 | Middle of September | Middle of September |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.