Robern Customer Delight Team

• We are currently at a 96-120 business hour response time.

Please see attached for an update on Craft Series inventory.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.

Here’s what I know:

1. The Availability is improving. Wolf and Cove is Available, most before the holidays. Pro Refrigeration, Designer Undercounter, Designer UC Wine are all available now. Designer Drawers and all other Tall refrigeration except Pro availability is 7 to 10 months.
2. Update on Classic Over-n-Under & French Door is the hold has been lifted. The result is improved customer order dates.
3. Changes were made October 16^th in ComNet.
4. Legacy Wine – 10% off

Please find in the attachment Fairmont’s updated sale sheet.

(The Extra 10% promo running now until the end of the year cannot be used on these sale items.)

Special net pricing-Prices are 75-90+% off list!!

ALL STOCK LIMITED AVAILABILITY – ORDERS FILLED ON A FIRST COME FIRST SERVICE BASIS/ ALL SALES FINAL

STANDARD FREIGHT RATES APPLY

Check stock before ordering.

Important Dates 

Holiday Schedule:

November 23-24 – Thanksgiving – Closed

December 19 – Last Day of shipping for the year

December 20-22 – Inventory 

December 23 – January 1, 2024 – Closed in observance of Christmas and New Years.  

January 2, 2024 – First day of 2024 operations. 

Due to the popularity of the newer thin leaf option (0.125″), the original Heavy Duty Square Barrel Solid Brass Hinge (0.180″ thickness) is being discontinued as inventory depletes, effective October 16, 2023.

While similar in style, the remaining, thin Square Barrel Hinge option has a more standardized thickness of 0.125″ and features a small step on the wing near the knuckle to help provide a more pronounced square hinge profile when the door is closed.

Did you know that Delta Faucet now offers kitchen sinks!!!!      

Many of you have heard of Kraus, a company that manufactures sinks and other sink related products.      Delta Company acquired Kraus earlier this year and have created some Delta Branded sinks available in trade.

Attached is a summary and comparison chart of 3 of the popular kitchen sinks Delta has branded thru Kraus.     We also have access now to Kraus branded sinks.         

We have a few promotions currently running for dishwashers and laundry. As a reminder, our REFRIGERATION STOCK is still EXCELLENT! We have all models currently in the NJ warehouse and can deliver within a few weeks! The inventory report has two tabs at the bottom, one for the inventory in Chicago and one for the refrigeration in NJ. Nearly every model is in stock and ready for fast delivery, if not, we can usually find a comparable model that is available now.

***REBATES***

$150 rebate – G5006SCU, G5056SCViSF, G5056SCViSFP, G7166SCVi, or G7166SCViSFP

This can be combined with the Peace of Mind promotion listed below!

Purchase: 9/18/23 – 11/5/23

Receive by 12/3/23

Claim by 12/31/23

Laundry Rebate of $100 on WXD160/TXD160 pair

This can also be combined with the Peace of Mind promotion below!

Purchase: 10/9/23 – 11/5/23

Receive by 12/3/23

Claim by 12/31/23

Peace of Mind Promotion (free 5 year warranty)

Purchase: 9/18/23 – 12/31/23

Receive by 2/28/24

Claim by 3/31/24

$1,000 – $2,100 Kitchen Appliance Package Rebate

Through December 31^st, the consumer rebate package can be combined with the Peace of Mind promotion

Purchase: 1/3/23 – 12/31/23

Claim by 3/31/24

Inventory Report

Yellow items are in stock in the warehouse as of this morning.

Green items have an ETA to the warehouse.

Please contact me for ETAs on other items not highlighted.

I have also included a tab with the refrigeration available in the NJ warehouse. The color coordination will be the same as above with the ETAs being to the NJ warehouse and not to the Chicago warehouse.