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New Spouts within Delta trims with Tri-Universal Adaptor

Oct 25, 2021 by Leave a Comment

For the last several months,  Delta has converted many of the tub spouts in the line with Tri-Universal Adapters,  which allows installers to slip-on, sweat or thread a tub spout.      This new adaptor allows you to do all 3 installation methods, adding flexibility and simplicity to the tub trims.      These Tri-Universal Adapters, however, are packaged differently than the old adapters, which used to be shipped inside the spout.

The new adaptors are in a separate bag, see screen shot below of what they used to look like during shipment, and what they look like now.     Please advise your customers that the Tri-Universal Adapter now comes bagged in a separate package and not inside the tub spout anymore………………

Here are the models affected:

Classic Model Numbers with Tri-Universal Adapter

T13420

T13420-SS

T13420-PD

T13420-SSPD

T13420-H2OT

T13420-SSH2OT

T13420-SHC

T13422-PD

T13422

T17430

T17430-SS

T13490

T13491-LHD

T13491

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Robern Lead Time Report – October 22, 2021

Oct 25, 2021 by Leave a Comment

Robern Customer Delight Team

  • We are currently at a 72 business hour response time in all of our email boxes. We are experiencing increased volumes. You will experience slight delays versus our normal response time. Please do not email again to follow-up.
CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine Cabinets & MirrorsMain Line – Rosemont – Brushed Black  3rd week of OctoberEnd of October
Medicine Cabinets & MirrorsMain Line – Rosemont – Brushed Bronze  End of March1st week in April
Medicine CabinetsPL Portray – 72” H Middle of October for orders with expected ship dates through 10/8; 1st week in November2nd week in November
Medicine CabinetsM Series – 70” H and Side Kits 1 week delay beyond normal ship dateEnd of October
MirrorsVitality – 48” W x 36” H Mirror (Flip) – Inset LitYM4836RIFPD3PEnd of OctoberEnd of October
MirrorsVitality – 36” W x 40” H Mirror – Perimeter LitYM3640RPFPD32nd week in November2nd week in November
MirrorsModular Mirror – 40” H Shipping nowEnd of October
Medicine Cabinets, Vanities, Lighting, MirrorsProfiles 1 week delay beyond normal ship dateEnd of October
Vanities, Engineered Stone TopsCartesian and Side Kits 1 week delay beyond normal ship dateEnd of October
VanitiesProfiles, Cartesian – 18” Depth and 7.5” Height (Plumbing, Full Drawers) End of October2nd week in November
Vanity TopsBodo/Skaarsgard Integrated Top – 36” WTA36MCO102-8CS8Middle of November; additional shipments between now – AprilEnd of April
Vanity TopsBodo/Skaarsgard Integrated Top – 60” WTA60MDO102-8CS9Middle of November; additional shipments between now – AprilEnd of April
Mag MirrorsSwing Out Magnification MirrorSOMMMiddle of NovemberMiddle of November
Mag MirrorsLit – Freestanding and Wall Mounted5M0008FLUT76,5M0008WLUT761st full week in OctoberEnd of October

The below Craft Series SKUs are AVAILABLE in our inventory and SHIPPING NOW! 

Craft Series SKUDescription
CVBO36203VANITY, BODO 36, LIGHT GRAY OAK
CVCH6021068VANITY, CHES HILL 60, WTH OAK DR, IR BLK
CVCH6020369VANITY, CHES HILL 60, LT GRY OAK, BR PEW
CVBO60203VANITY, BODO 60, LIGHT GRAY OAK
CVSK6020469VANITY, SKAARSGARD 60, RUSTC OAK, BR PEW
CVCH3620369VANITY, CHES HILL 36, LT GRY OAK, BR PEW
CVCH2421068VANITY, CHES HILL 24, WTH OAK DR, IR BLK
CVCH2420369VANITY, CHES HILL 24, LT GRY OAK, BR PEW
CVSE2420169VANITY, SENDAI 24, NATUR GRY, BRU PEWTER
CVHE60204VANITY, HELDEN 60, RUSTIC OAK
CVSE6020169VANITY, SENDAI 60, NATUR GRY, BRU PEWTER
CVBE6021587VANITY, BERGMAN 60, M BLK OAK, AGED BRAS
CVBE6020169VANITY, BERGMAN 60, NATUR GRY, BR PEWTER
CVSE3620169VANITY, SENDAI 36, NATUR GRY, BRU PEWTER
CSSE208020169STRGE, SENDAI 2080, NATUR GRY, BR PEWTER
CM5636W21068MIRROR, 5636, WTHR OAK w/ IRON BLK INLAY
CM5636W20369MIRROR, 5636, LT GRY OAK w/ BR PEW INLAY
CM2440L69MIRROR, CONTOUR METAL 2440, BRSHD PEWTER
CM2440L87MIRROR, CONTOUR METAL 2440, AGED BRASS
CM2440W21068MIRROR, 2440, WTHR OAK w/ IRON BLK INLAY
CM2430W21068MIRROR, 2430, WTHR OAK w/ IRON BLK INLAY
CM2440W20369MIRROR, 2440, LT GRY OAK w/ BR PEW INLAY
CM2430W20369MIRROR, 2430, LT GRY OAK w/ BR PEW INLAY
CM2440P204MIRROR, PILL WOOD 2440, RUSTIC OAK
CM2440F69MIRROR, THIN FRAME METAL 2440, BR PEWTER
CM2430F69MIRROR, THIN FRAME METAL 2430, BR PEWTER
CM2440F84MIRROR, THIN FRAME METAL 2440, POLISH SS
CM2430F84MIRROR, THIN FRAME METAL 2430, POLISH SS
CM2430R87MIRROR, ROUND CORNER METAL 2430, AGD BRS
CM2440R69MIRROR, ROUND CORNER METAL 2440, BR PEWT
CM2440R88MIRROR, ROUND CORNER METAL 2440, ANT BRZ
CM2430R88MIRROR, ROUND CORNER METAL 2430, ANT BRZ
CM2440R68MIRROR, ROUND CORNER METAL 2440, IRN BLK
CM2430R68MIRROR, ROUND CORNER METAL 2430, IRN BLK
CM2440F206MIRROR, THIN FRAME WOOD 2440, LT BRT OAK
CM2440F203MIRROR, THIN FRAME WOOD 2440, LT GRY OAK
CM2440F204MIRROR, THIN FRAME WOOD 2440, RUSTIC OAK
CM2430F203MIRROR, THIN FRAME WOOD 2430, LT GRY OAK
CM2430F204MIRROR, THIN FRAME WOOD 2430, RUSTIC OAK
CM0030C86MIRROR, ROUND METAL 30, BRASS
CM2436H84MIRROR, PIVOT METAL 2436, POLISHED SS
CM4740T87MIRROR, TRIPTYCH METAL 4740, AGED BRASS
CM4740T69MIRROR, TRIPTYCH METAL 4740, BR PEWTER
CM2440A87MIRROR, ARCHED METAL 2440, AGED BRASS
CM2440A69MIRROR, ARCHED METAL 2440, BRUSHD PEWTER
CM2430S68MIRROR, SCALLOPED METAL 2430, IRON BLACK
CM2430S88MIRROR, SCALLOPED METAL 2430, ANT BRONZE
CM2440S68MIRROR, SCALLOPED METAL 2440, IRON BLACK
CM2440S88MIRROR, SCALLOPED METAL 2440, ANT BRONZE
CM2436H88MIRROR, PIVOT METAL 2436, ANTIQUE BRONZE

The below Craft Series SKUs are shipping in limited quantities as of the below date:

Craft Series SKUDescriptionShipping in Limited Quantities
CVBO36206VANITY, BODO 36, LIGHT BURNT OAKEnd of February
CVSK3620469VANITY, SKAARSGARD 36, RUSTC OAK, BR PEWEnd of February
CVBO60206VANITY, BODO 60, LIGHT BURNT OAKMiddle of May
CVCH3621068VANITY, CHES HILL 36, WTH OAK DR, IR BLKEnd of February
CVHE36204VANITY, HELDEN 36, RUSTIC OAKEnd of February
CVSE2421587VANITY, SENDAI 24, MA BLK OAK, AGED BRASMarch
CVSE6021587VANITY, SENDAI 60, MA BLK OAK, AGED BRASEnd of February
CVSE3621587VANITY, SENDAI 36, MA BLK OAK, AGED BRASEnd of February
CVBE3621587VANITY, BERGMAN 36, M BLK OAK, AGED BRASEnd of February
CVBE3620169VANITY, BERGMAN 36, NATUR GRY, BR PEWTEREnd of February
CSSE208021587STRGE, SENDAI 2080, M BLK OAK, AGED BRASEnd of February
CSSK208020469STRGE, SKAARSGARD 2080, RUS OAK, BR PEWTEnd of February
CM2440F87MIRROR, THIN FRAME METAL 2440, AGED BRASEnd of February
CM2430F87MIRROR, THIN FRAME METAL 2430, AGED BRASMiddle of May
CM2440R87MIRROR, ROUND CORNER METAL 2440, AGD BRSEnd of February
CM2430R69MIRROR, ROUND CORNER METAL 2430, BR PEWTEnd of February
CM2430F206MIRROR, THIN FRAME WOOD 2430, LT BRT OAKMiddle of May
CVMA368788CONSOLE, MACKEY 36, AGED BRASS, ANT BRNZMiddle of December
CVMA366968CONSOLE, MACKEY 36, BRU PEWT, IRON BLACKMiddle of December
CVMA608788CONSOLE, MACKEY 60, AGED BRASS, ANT BRNZMiddle of December
CVMA606968CONSOLE, MACKEY 60, BRU PEWT, IRON BLACKMiddle of December
CSMA20808788STORAGE, MACKEY 2080,  AGD BRS, ANT BRNZMiddle of December
CSMA20806968STORAGE, MACKEY 2080,  BR PEWT, IRON BLKMiddle of December
CM2440M8788MIRROR, MIX METAL 2440, AGD BRS, ANT BRZMiddle of December
CM2440M6968MIRROR, MIX METAL 2440, BR PEWTR, IR BLKMiddle of December

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time. Note: these are all currently +1 week (5 week lead time).

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here. Note: vanities in the Essentials finishes are currently +1 week (3 week lead time).

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Focus on What Is Being Said Instead of How You Will Respond!

Oct 25, 2021 by Leave a Comment
Updates from Marvin Montgomery
Sales Tip #566 From The Sales Doctor
Focus on What Is Being Said Instead of How You Will Respond!
In order to focus on what’s being said, you must control your spare thinking time. Spare thinking time means that you can think 3-5 times faster than the speaker.

If you do not control it, you will use that time to begin thinking about what you will say next instead of focusing on what is being said.
Active Listening techniques will keep you focused:
Paraphrasing
Asking Questions
Eye Contact
Removing Distractions
Don’t forget that people perceive not listening as not caring so stay focused on what‘s being said instead of how you will respond.
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Update From Fairmont Designs

Oct 22, 2021 by Leave a Comment

Please see the attached letter from Fairmont Designs regarding inventory status, new introductions and phase out products.

Letter-from-Fairmont-10-21Download

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MTI Introduces DoloMatte

Oct 22, 2021 by Leave a Comment

Please see attached flyer on MTI’s new material, DoloMatte.

It is currently available on Designer Freestanding Tubs and Low Profile Shower Bases.

The pricing has been updated on the website.

DoloMatte-Brochure-2021.Q4-LRDownload

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Hansgrohe Customer Communication October 2021

Oct 22, 2021 by Leave a Comment
Customer-Communication-October-2021eDownload

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LG Promo Calendar

Oct 22, 2021 by Leave a Comment
LGAPL-Promo-Calendar-ELITE-10.18.21Download

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Sonia Inventory 10/22/21

Oct 22, 2021 by Leave a Comment
SONIA-INVENTORY-AS-OF-10-21-21Download

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Emtek launch Delay for EMPowered Lock in US4

Oct 20, 2021 by Leave a Comment

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Delta Pause List as of 10/19/21

Oct 20, 2021 by Leave a Comment
Paused-items-as-of-10.19.21Download
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