Dear Valued Customer
Please see below for Fairmont Designs 2023 Year-end Holiday Schedule:
• December 19, 2023 – LAST DAY OF SHIPPING FOR THE YEAR
• December 20-22, 2023 – Inventory
• December 23, 2023 – January 1, 2024 – Closed in observance of the Christmas and New Years Holiday’s
• January 2, 2024 – First day of 2024 operations.
| Robern Lead Time Report – November 29, 2023 |
| We are currently at a 24-48 business hour response time. Please see attached for an update on Craft Series inventory. Category Product Model # Ship Date Back to Normal Lead Time Medicine Cabinets M Series Reserve – E2 and E4 versions First week of December Second week of December Medicine Cabinets PL Portray – 20” W x 40” H – Polished Second week of December Second week of December Medicine Cabinets R Series – 16” W x 20” H and 16” W x 26” H – Beveled Shipping now Third week of December Medicine Cabinets R Series – 16” W x 26” H – Polished First week of December Second week of December Medicine Cabinets Profiles – 20” W x 30” H – Polished Nickel Shipping now First week of December Medicine Cabinets Profiles – 40” H – Polished Nickel Middle of January Middle of January Mirrors Vitality – 48” W x 36” H – Perimeter and Edge Lit Second week of December Second week of December Mirrors AiO Second week of January Third week of January Mirrors Craft Series – Round Corner Metal in Aged Brass – 20” W x 34” H; Thin Frame Metal in Aged Brass or Brushed Pewter – 20” W x 30” H, Thin Frame Metal in Aged Brass – 24” W x 40” H CM2034RC87, CM2030TF87, CM2440TF87, CM2030TF69 Up to a 20-week delay. Similar versions available now with a 2-week lead time. TBD Accessories Mag Mirror – Wall Mount, Lit, Chrome 5M0008WLUT76 Middle of January Middle of January Accessories Engineered Stone Tops and Undercounter Sink LAV1UM-101, LAV2UM-101 Limited quantities shipping now Second week of December Medicine Cabinet Accessories PL Portray and M Series Reserve Side Kits – 30” H x 4” D Shipping now Second week of December Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time. All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here. |
CS is excited to announce a New Outdoor Promotion that will run from Oct. 1st 2023 thru March 31st. 2024 .
Our new Promo streamlines and simplifies the offer heading into Q4 and Q1 of 2024. The details are as follows:
Promotional Offer: Receive a 10% Rebate on purchases of $4,999 and up on Qualifying DCS products. Most current DCS SKUs qualify for the rebate (excluding End Of Life products and Accessories).
Promotional Dates: October 1st 2023 – March 31, 2024
Attachments: New
DCS Q4 2023 / Q1 2024 Promotional Tear Sheet
DCS Q4 2023 / Q1 2024 Promotional Trifold sheet
Further Details:
On October 1st, 2023, the New DCS Promotion will replace the existing one.
We will retire the existing DCS Promotion and move it to the PREVIOUS PROMOTIONS section of the DCS Promotions landing page with new key dates and link to the claim form.
Consumers will still be able to initiate claims for purchases made between May 1st – September 30th, 2023.
Please remove all current printed and digital promotional materials as soon as possible, and replace with the updated versions (attached).
Please assimilate information thru out organization as needed.
We’re pleased to introduce a new 6″ Showerarm with Square Escutcheon assembly. Available in all of Gerber’s beautiful finishes, the all-metal showerarm assembly provides a leak-free connection for compatible fixed showerheads. Designed to Coordinate with Avian®, Sirius®, Tribune™, and Vaughn® Tub & Shower Trim Kits, the updated escutcheon design covers a larger area to more effectively conceal plumbing installation holes.
| Product Page – 6″ Showerarm with Square Escutcheon Please reach out to the Gerber Customer Care team or your local manufacturer’s sales representative with any questions. Thank you, Your Gerber Team |
| PIPELINE Foodservice & Hospitality News |
| October 2023 |
| Three Tips for Replacing Faucets |
| Reliable faucets in a restaurant or cafeteria kitchen are just as important as reliable ovens and refrigerators. You can’t do without them. |
| What do you do if a kitchen faucet is no longer functioning properly? If you’re starting to see leaks, loose parts, or even abuse, do you need to replace or repair? |
| Here are three tips from Chicago Faucets experts to guide you through the replacement or repair process. |
| Tip #1 – Replace your commercial faucet if the finish is corroding, the faucet is leaking, and/or the faucet has loose parts.Tip #2 – Repair and improve your faucet’s performance by simply replacing the cartridge, outlet, or other parts as needed.Tip #3 – When choosing replacement faucets, consider the following: quality, ease of installation, flow rates (for water conservation), longevity, service, and repairability. |
| Did you know that you can save on water expense by replacing the public restroom faucets with low flow sustainable ones? |
| Chicago Faucets has Provided Commercial-Grade Faucets and Fittings for the Food Industry for Over 50 Years! |
| We offer products for each area of your facility, from the front of the house to the back of the house. Download our brochure and visit our website to learn more. |
Dear valued customer,
We want to thank you for your patience with extended lead times on plated finishes. With most of our plating issues now resolved, we are prepared to reduce the lead times for cabinet hardware and reintroduce the expedited program. We remain committed to regularly reviewing the lead times and adjusting as necessary, ensuring we can consistently deliver on our promised dates.
The new lead times effective 10/4/23 are as follows:
CABINET HARDWARE
FINISH GROUP 1: 5 WEEKS, EXPEDITE 3 WEEKS
AB, BNAB, BNB, BNBW, MB, MTN, ORB, PA, PAFL, PB, PBNL, RB, SB, TN, WB, WZFINISH GROUP 2: 8 WEEKS, EXPEDITE 5 WEEKS
AN, BN, BNAN, PAN, PC, PN, SC, SN, WN, MB (powder coat)FINISH GROUP 3: 9 WEEKS, EXPEDITE 6 WEEKS
AS, PCU, PS, SCU, SS, WAN, WC, custom powder coatPVD: 20 WEEKS, NO EXPEDITE AVAILABLE
QUICK SHIP: Items ship in 24 hours
Remember we now have PC and SB available in select items
DOOR HARDWARE (no changes)
SMALL ORDERS: 8–9 WEEKS, EXPEDITE 6 WEEKS
Up to $15K with components in stock
MEDIUM ORDERS: 11–12 WEEKS, EXPEDITE 8 WEEKS
$15K to $30K
LARGE ORDERS: 15–16 WEEKS, EXPEDITE NOT AVAILABLE
$30K+
PVD DOOR ORDERS: 24 WEEKS
| As we approach the festive season, we want to share some crucial information that will impact your ordering process. The Designer Doorware factory and office in Melbourne will be temporarily closed for the holidays, affecting order processing and lead times. Please take note of the following dates: Factory and Office Closure Dates:Closing: December 22, 2023 (at noon)Reopening: January 15, 2024Please note that orders placed after the specified dates below will have an approximate 4-week lead time extension. All existing orders in our system that exceed these dates will also be extended. |
| We understand the importance of timely deliveries to you and your customers, and we encourage you to plan your orders accordingly to avoid any delays. Please contact our customer support team if you have questions or need further clarification. |
| Basco Fun Facts – Do you know what Basco stands for? |
| Of course, Basco represents high-quality, precision-fit, luxury shower enclosures, but what does the name stand for? When the company was founded in 1955, we took the first letters of our core offerings – Bathroom Accessory and Supply Company – and voilà, Basco was born! |
| Fast forward to today, and we’re still proudly living up to our name as a manufacturer and supplier of excellent bathroom accessories and glass enclosures! |
| Basco News – Installation Class is entering Round 2! |
| Our recent Basco Expert Installation Training Class was a full success. In a two-day course, our Installation Experts trained a group of attendees in theoretical and practical knowledge. In our hands-on workshop, trainees were able to learn how to handle and install Basco enclosures from start to finish to become official Basco Network Installers. |
| If you or someone from your team is interested in participating in our next training class, please contact our Director of Installation for details! |
| Employee Spotlight – Thank you for your service, Jennifer! |
| We want to give a special shoutout to Jennifer Giguere, who celebrated her 34th Basco anniversary last week. But we are not only thanking Jennifer for her service to Basco but also her service in the United States Navy. She is an integral part of our Builder Sales Team and has helped the business thrive over the years with her commitment and dedication to excellence. We are honored to share that Jennifer participated in a Silent Watch for the Butler Country Veterans Service Commission in honor of veterans who have died by suicide. While the occasion is heartbreaking, it is always wonderful to see how employees not only contribute to Basco but give back to the community outside of our organization. Thank you for your service and for raising awareness for such an important subject, Jennifer! |
| Featured Product – Rotolo Semi-Frameless 1/4-inch Glass Sliding Bath Tub Door |
| The Rotolo bypass rolling door is a semi-frameless bathtub door that offers the perfect combination of contemporary looks and functionality with an exposed roller bypass design. The quarter inch glass gives a sleek opening experience with a through the glass knob on one panel and complimentary towel bar on the other.Easy installation and out-of-plumb adjustment provided by the modern style header and rollersIncludes one through-the-glass exterior towel bar for the exterior glass panel and one through-the-glass pull knob for the interior glass panelStandard width ranges fit openings from 44 to 60 inchesStandard height options are 56, 57, and 65.5 inches tallCustom sizes available with maximum size of 60 inches wide by 65.5 inches tallSingle exterior towel bar and one back-to-back knob, but can be custom ordered to have 2 towel bars or 2 knobsRequired threshold width is 2-3/4-inchSpecify shower head side when ordering |
Good morning,
More fantastic news we are pulling in more lead times. This is beyond amazing, beyond exciting, this is unparalleled.
Follow the chart below, we are reducing the lead time on over a dozen of our finishes, effective immediately.
Here are some highlights:
With these improved lead times, many of our custom made to order by artisan hands products are shipping as quickly and in cases, even faster than those that are massed produced in limited finishes.
Remember to check out our website home page www.californiafaucets.com. Our new faucet configurator helps you customize any of our 8” wide spreads and see it in your customers desired finish. ( kitchen and single hole will be added soon)
| Finish Group | Finish | Current | Proposal | |
| 1 | Polished Chrome | 1 to 2 | 1 to 2 | Unchanged |
| 1 | Satin Nickel | 1 to 2 | 1 to 2 | Unchanged |
| 2 | Matte Black | 1 to 2 | 1 to 2 | Unchanged |
| 2 | Black | 2 to 4 | 1 to 2 | Reduced |
| 2 | Matte White | 2 to 4 | 1 to 2 | Reduced |
| 2 | Bella Terra Bronze | 2 to 4 | 1 to 2 | Reduced |
| 2 | White | 2 to 4 | 1 to 2 | Reduced |
| 3 | Antique Brass Flat | 2 to 4 | 2 to 4 | Unchanged |
| 3 | Antique Nickel | 2 to 4 | 2 to 4 | Unchanged |
| 3 | Antique Copper Flat | 2 to 4 | 2 to 4 | Unchanged |
| 4 | Polished Brass Uncoated | 2 to 4 | 1 to 2 | Reduced |
| 4 | Oil Rubbed Bronze | 2 to 4 | 1 to 2 | Reduced |
| 4 | Burnished Nickel Uncoated | 2 to 4 | 1 to 2 | Reduced |
| 4 | Burnished Brass Uncoated | 2 to 4 | 1 to 2 | Reduced |
| 4 | Polished Nickel Natural | 2 to 4 | 1 to 2 | Reduced |
| 5 | Polished Nickel (PVD) | 1 to 2 | 1 to 2 | Unchanged |
| 5 | French Gold (PVD) | 6 to 8 | 6 to 8 | Unchanged |
| 5 | Polished Brass (PVD) | 6 to 8 | 6 to 8 | Unchanged |
| 5 | Polished Gold (PVD) | 8 to 10 | 6 to 8 | Reduced |
| 5 | Black Nickel (PVD) | 8 to 10 | 8 to 10 | Unchanged |
| 6 | Ultra Stainless Steel (PVD) | 6 to 8 | 6 to 8 | Unchanged |
| 6 | Satin Brass (PVD) | 6 to 8 | 6 to 8 | Unchanged |
| 6 | Satin Chrome (PVD) | 6 to 8 | 6 to 8 | Unchanged |
| 6 | Carbon Black (PVD) | 8 to 10 | 8 to 10 | Unchanged |
| 6 | Satin Bronze (PVD) | 10 to 14 | 8 to 10 | Reduced |
| 6 | Graphite (PVD) | 10 to 14 | 8 to 10 | Reduced |
| 6 | Satin Gold (PVD) | 10 to 14 | 8 to 10 | Reduced |