AMERICAN RANGE RANGE 2nd Year WARRANTY

Moving forward with American Range sales, please inform your customers that they must register their American Range cooking product within 90 days of purchase in order to receive the additional 2nd year of the warranty. If you’ve sold a unit recently, please reach out to the customer to get registered. I’ve also attached a current priceguide. Please reach out if I can ever be of help!

AMI Current Lead Time

We just wanted to update everyone with our current lead time. We are about 2-3 weeks out right now.As always, thank you for your continued business!

NEW LOW PRICE SEALED BURNER RANGE FROM BLUESTAR!!

COLOR COLOR COLOR NOW NEW LOWER PRICED BLUESTAR RANGE MODELS 1000+ COLORS AVAILABLE

AMAZING PRICES $7695 FOR A 48IN RANGE AND NOW ADD COLOR OR METAL TRIMS

30IN RANGES STARTING AT $3895 OR 36IN FOR $4495 ADD COLOR AND TAKE $200 OFF THE COLOR COST

COLORED RANGES FOR UNDER $5000 FOR A 36IN RANGE!!! AROUND $8000 FOR A 48IN COLORED RANGE

SHIPPING WILL BE SUPER FAST IN STOCK IN SS ONE WEEK TO YOU AND IN A COLOR ON THE DOOR 2 WEEKS

(metal trim available as well but will take longer up to 4 weeks for those interests)

SUPER SPECIAL DEALS ON DISPLAYS TOO…

hanks so much for your support and interest. Please let me know what you think as any feedback you can share would be appreciated. If you want to bring in a display let me know as I know we have leads that want to see these units.

We are adding them to the build your own tool as well. We anticipate a great deal of interest from clients wanting color with no limits on our ranges but priced to gain customer interest.

Have a wonderful weekend and thank you again for all the support you offer me. I always appreciate the time and efforts you put into pushing my brand.

Thank You,

David

Invisible Language, Part 2: “Like I Told You Before”

Updates from Marvin Montgomery
Sales Tip #475 From The Sales Doctor
Invisible Language, Part 2: “Like I Told You Before”

Here is another guaranteed customer service killer. Saying “Like I told you before.” This phrase only serves one purpose: to vent your frustration and make the other person feel stupid. There are no benefits whatsoever to this phrase.

Sure, maybe you have already said this to a customer. Perhaps even many times. Sure, it’s frustrating. But this is where rule number one comes in: “Never make your customer feel like an idiot.” This rule holds true no matter how much of an idiot you perceive someone to be.

Sioux Chief Product Introduction

Dear Valued Customer,

Sioux Chief introduces the newest addition to our line of premium shower drain strainers. The new Matte Black finish strainers are now in stock. This new finish is becoming very popular for bathroom fixtures.

Sioux Chief’s matte black strainers are coated using a PVD process for an attractive, long-lasting, and durable finish. Four strainer options are available, each in clamshell packaging – great for showroom or counter area display. Currently, strainers are not available assembled on drains, but this option will be considered in the future, depending on demand. Cast ring and strainer items can be installed on 821-200 and 821-T200 Series shower pan drains. Snap-in strainers will fit most/all shower pan and shower module drain items.

Product information can be found on our website HERE. Strainers are listed on the new price index – Revised 1-16-2020.

The Finest Kitchen Faucets & Sinks

Invisible Language, Part 1: “Actually”

Updates from Marvin Montgomery
Sales Tip #474 From The Sales Doctor
Invisible Language, Part 1: “Actually”

In this “Invisible Language” mini-series, I’ll discuss words/phrases that should be avoided when speaking with customers. They are almost always unnecessary and only serve to belittle the listener (in our case, customers/clients).

“Actually” is the most common culprit, and it’s something we are all guilty of saying from time to time. Alone, the word “actually” is harmless. But when you use it at the beginning of a sentence, its impact significantly changes.

When someone starts a sentence with actually, we know what’s going to follow. We are about to be corrected. We are about to be told we are wrong. We’re about to feel like an idiot.

“Actually” is one of the hallmarks of serial contrarians: people who can’t seem to stop themselves from correcting others. When you comment that something is light green, they respond with “actually, its mint.”

Example Number Two is next week!

ARC Latest News

Toto Rowan Discontinuation Notice

The Toto Rowan has been discontinued in both Elongated and Round Front. They are suggesting the Entrada or the new Drake dual flush as an alternative. Eclipse has been updated and job queues were sent if you had this as a bid.

Sonoma Forge 2020 Pricing

Please see attached for updated Sonoma Forge pricing.