Sales Tip #688 From The Sales Doctor
How is Your Self Control
When the customer looks you directly in the eyes and says, “Your price is too high. Let me think about it.” or, “I’m going to get other quotes.” What happens next?
Do you panic and drop eye contact? Do beads of sweat appear on your forehead? Perhaps you start immediately offering some level of discount.
Or
Do you remain cool, calm, and collected?
Next time you’re faced with a situation that elicits strong feelings pause instead of reacting – positively or negatively. Take a deep breath and give yourself a moment to consider what was said.
This will give you some time and help cooler heads prevail!
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