Smart People Know What to Say, But Wise People Know When to Say It

Updates from Marvin Montgomery
Sales Tip #617 From The Sales Doctor
Smart People Know What to Say, But Wise People Know When to Say It

When I saw this quote, I immediately thought of how some salespeople start off the appointment with an information dump that contains knowledge of the company and their product or service, instead of conducting a thorough needs assessment first.

Don’t forget that people couldn’t care less about what you know until they know how much you care.

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