Sales Tip #615 From The Sales Doctor
You Don’t Have to Attend Every Argument You’re Invited to!
During a very recent training session, we were practicing how to disarm and diffuse the argumentative internal or external customer.
When it was time for the feedback, Lori provided the quote for this sales tip – “You don’t have to attend every argument you are invited to.”
In other words, it takes two people to have an argument.
Make the decision to not participate.
Don’t forget that a wise person said nothing.
Speak Your Mind