Sales Tip #558 From The Sales Doctor
We are in the Memory Business
I recently reminded a group of people that were attending a virtual presentation that we are all in the Memory Business. Every time you connect with anyone you are creating a memory that will be positive or negative.
You have heard me repeat this quote by Maya Angelou before, “People may forget what you said. They may even forget what you did, but they never forget how you made them feel.” The feeling is what sticks and stays with an individual.
If repeat business and referrals are important to your business, make sure you are leaving everyone with a good feeling because you are in the Memory Business.
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