Shipments
- I am VERY excited to share our products have returned to their normal 2 or 4 week lead times! Lead times were moved in on existing orders to maintain their spot in the queue.
Quick Ship Orders
- We are also able to accept Quick Ship orders again as of September 1st!
- For additional convenience, these also can be submitted via KCIC!!!
- Contact the Customer Delight team if you or your showroom associates would like to sign-up for KCIC.
Robern Customer Delight Team
- We are currently between 48-72 business hours for our email response time.
Bryn Mawr – Brushed Black
- We are currently unable to produce Bryn Mawr in the Brushed Black finish. We expect to be able to ship all open orders by October 14th.
Classic and Inspire (previously Special Order) finishes, Profiles vanities, and stone tops are back to a 4 week lead time.
All other cabinets, wall mirrors, vanities (Essentials (previously Stock) finishes), lighting, and glass tops are back to a 2 week lead time. To review standard lead times, visit here.
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