You have to stay focused if you want to stay effective!

Are you easily distracted? Do you constantly interrupt the person that is speaking and begin doing an information dump? Don’t lose sight on the objective, which is to determine whether or not there is an immediate need for the product or service you provide.

You can stay focused and effective with these four active listening techniques:

1. Take notes

2. Ask open ended and direct questions

3. Repeat back (paraphrase)

4. Keep eye contact, lean forward and nod your head

Remember – People equate not paying attention to not caring!
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