TOTO Leadtime Bulletin
Hardware Renaissance Ordering Deadlines
Dear Dealer,
Here are our order cut-off dates for holiday deliveries:
For THANKSGIVING UPS Ground delivery (by Friday November 20), Hardware Renaissance needs to receive Purchase Orders by 1:00pm MST Friday September 25. Delivery Date on Sales Order will reflect standard lead time of 6 to 8 weeks for both iron and bronze hardware.
For CHRISTMAS UPS Ground delivery (by Friday December 18), Hardware Renaissance needs to receive Purchase Orders by 1:00pm MST Friday October 23. Delivery Date on Sales Order will reflect standard lead time of 6 to 8 weeks for both iron and bronze hardware.
Please note that all necessary information to manufacture must be included on the Purchase Order (e.g. function, trim only or full component, lever, handing, patina, door thickness, backset). If order includes hand-forged iron we need return of signed rust waiver before processing the Sales Order.
Purchase Orders submitted after these dates cannot be assured Thanksgiving or Christmas delivery. We will be unable to offer expedited lead times for Thanksgiving or Christmas delivery due to a busy manufacturing schedule. HOWEVER, we DO stock some unfinished bronze hardware so you are welcome to email us for a stock check. If we have the product in stock, we will need 2 weeks to patina and ship.
Thank you for being a dealer, and we look forward to hearing from you!
Warm Regards,
Anagha
Fisher & Paykel Promo Reminders
Fisher & Paykel Promo Reminder
Vent-A-Hood Lead time clarification
Hello All,
I would like to explain in better terms what lead times you should expect when ordering Vent-A-Hood products. VAH has been growing nationwide by considerable numbers. That’s great news that also carries a hidden burden, often longer lead times. Also, I recently found that what I have been using to offer production suggestions is grossly under estimated and for that I apologize. Going forward, please use this formula when figuring your delivery dates for your customers.
Stock Catalog: Any model found in this book has a 5 day guarantee delivery from conformation of your order to arriving at your dock*. This is a great tool and I strongly urge you to look through this catalog. Contact me if you do not have a copy of this.
All other models: Literally, any model number not in the “Stock Catalog” is going to be 12-15 weeks to produce, plus transit time. Keep this in mind, almost the entire factory is geared to making products from the stock catalog. They have a few people making ALL of the models that are not from the stock book, mostly by hand. Whether it’s a basic looking hood with zero modifications or a completely custom hood with every bell or whistle on it, it’s made by the few people on the custom assembly line. We have had some hoods come through rather quickly, but that is not the norm. It is greatly affected by how many orders are in the system.
The production sheets that I’ve been using to produce lead times for you are based on how much time it might take to make an item, but that does not take into effect that your hood has to wait it’s turn. VAH does not have the ability to speed things up, or allow a hood to skip in line. Everyone in the country would be asking for the skip, since no one like the wait time.
Vent-A-Hood is a great product to offer your customers that will continue to perform for a long time, It’s worth the wait.
I encourage you to look at the stock catalog and ask me to assist with any custom hoods.
*5 day guarantee, if not delivered on time, the dealer will receive an additional discount. See attachment for details.
Thank you for the support!
Good Selling,
Steve Caldwell
Regional Sales Manager
Distinctive Appliances Distributing
51155 Grand River | Wixom, Michigan | 48393
Tel 248.380.2007 | Cell 440.346.2904 | Fax 248.380.2005
scaldwell@distinctiveappliances.net
www.distinctiveappliances.net
Down draft with Unframed glass cooktop – Not compatible
you can find this statement in the Wolf design guide on page 117.
